Gratuity is not included in the party price. However, tipping is greatly appreciated!
FAQ Category: Policies
You are more than welcome to decorate the party room using tape. However please do not use staples, thumbtacks, or glue.
Messy decorations (including: confetti, glitter, silly string, piñatas, etc.) are not allowed. An additional cleanup charge may be applied if extra cleaning is deemed required.
Definition of private party: you will have exclusive use of the play area and party room for 1 hr 45 minutes. People from the previous party may still remain in one of the party rooms and walk through the play area as they exit the building.
The availability of a private party needs to be inquired about by contacting us. We have limited private party spots available and the private party starts before or after our normal business hours.
We encourage you to arrive only 10-15 minutes before your party time. If you arrive too early, you may cause extra congestion at the front lobby and your coordinator may not be available to assist you until your party time begins.
Since we do have parties back to back, especially on the weekend, you may not be able to go into the party room immediately after arrival due to cleaning and resetting of the rooms from previous parties.
You may bring in your own cake and cupcakes. However, other than cakes and cupcakes, no outside food is permitted at GameZone.
A $50 outside food fee is applied if you wish to bring outside food. With the exception of pizzas, these will have to be ordered through us regardless of the outside food fee.